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The items on this website are usually available from stock, therefore we aim to ship your order to you as quickly and efficiently as possible, normally within 24 hours of the order being placed.   85% of all deliveries are sent using the Fedex and Parcel Force 24 and 48 hour courier service, which ensures that all of our customers receive their order in a timely manner.  If a product is not in stock, then we will ship your goods as soon as possible and we will notify you of the likely delivery date.  Please contact our customer services team on 0845 116 2335 or send an email to sales@acsbarware.co.uk if you need to confirm lead times before placing your order.

Weight based delivery charges.

To ensure that you are not overcharged on delivery, ACS Barware uses a weight based delivery system which calculates the delivery cost of your order depending on which zone you select.  We believe that this system is fair as it offers complete transparency with no hidden charges.

Our Couriers

ACS Barware uses some of the most reputable courier companies for 85% of all deliveries within the UK, Mainland Europe and across the world.  Small light weight parcels which make up the rernaining 15% of all dispatched orders are shipped using the Royal Mail signed for delivery service.

Delivery zones

UK Zone 1

All areas of the UK which are not listed in Zones 2 & 3.

UK Zone 2 

All areas with postcodes starting: IV, HS, KW, KA27-28, PA20-49, PA60-78, PH17-26

UK Zone 3

All areas with postcodes starting: BT, IM, TR21-25

EU Zone 4

The Channel Islands & The Republic of Ireland

EU Zone 5

Belgium, Denmark, France, Germany, Luxembourg & The Netherlands

EU Zone 6

Azores, Balearic Isles, Italy, Madeira, Portugal,Sardinia, Sciclly & Spain 

EU Zone 7

Austria, Cyprus, Czhec Republic, Estonia, Finland, Gibraltar, Hungary, Latvia, Lithuania, Liechtenstein, Malta, Norway, Poland, San Marino. Slovenia, Sweden, Switzerland & Vatican City

EU Zone 8

Albania, Andorra, Armenia, Belarus, Bosnia-Herzegovina, Bulgaria, Canary Islands, Cape Verde Islands, Croatia, Faroe Islands, Georgia, Greece, Greenland, Iceland, Macedonia, Moldova, Romania, Russia, Slovkia, Spitzbergen, Serbia-Montenegro & Ukraikine.

Zone 9 

United States of America & Canada

Zone 10 

The Far East & Australasia including: Australia, Brunei, China, Hong Kong, Indonesia, Japan, New Zealand, Phillipines, Singapore, Taiwan & Thailand. 

Zone 11

Rest Of The World including: Argentina, Brazil, India, Pakistan, Saudi Arabia, South Africa & United Arab Emirates.

1. DAMAGED OR DEFICIENT GOODS

(a) In the event of goods reaching the Buyer in a damaged or deficient condition the Buyer should:
(1) notify the Company immediately;
(2) submit to the Company's Head Office written particulars of the claim within three days of receipt of the goods.
(b) Claims for total or partial loss of consignment must be received at the Company's Head Office within seven days of the date of the relevant invoice.
(c) Failure by the Buyer to notify the Company shall be deemed as acceptance of the goods by the Buyer.
(d) Damaged or deficient goods shall be returned to the Company by the buyer. The Buyer shall be entitled to a full refund (including delivery costs) plus any return carriage charges if the goods are in fact defective. Costs for the return carriage of defective goods will be paid subject to the Company being able to nominate the carrier;

7. CANCELLATION AND RETURN

(a) Orders may be amended or cancelled before 3pm on the day of sale or the next working day before 3pm if the order is placed on a weekend or Bank holiday;
(b) The Buyer has the right to cancel the order by informing the Company within 14 working days commencing on the day the goods were received;
(c) On cancellation, the Buyer shall return the goods to the Company at their own expense (unless the goods are damaged or defective as outlined in 1(d) above) so that they are received no more than 2 working days after they have informed the Company;  a refund of all monies paid for the goods (excluding delivery charges and a 20% re-stocking charge) will be made to The Buyer within 30 days of cancellation.
(d) The goods must be returned to the Company unused, undamaged and in a saleable condition;
(e) Where the returned goods are found to be damaged due to the Buyer’s fault, the Buyer will be liable for the cost of the goods.